DECEMBER  2005

   
  > Letter from the
   Editor
   
  > Sales Corner
   
  > Desideratum
   
  > Aloecorp and
   Industry News
   
  > Ask Ken/
   Aloe Science
   
  > Myth or Fact
   
  > Customer
    Corner
   
  > Aloecorp Star
   of the Quarter
 

 


 

> Letter from the EDITOR
   -- by Susan Westfall

HOLY MOLEY!

In late August I had the fortunate, or not so fortunate, experience to once again utilize the health benefits of Aloe. While tossing
and turning in my sleep one night and with the swift movement


of my left hand and sharp fingernails, I accidentally ripped the mole off of my face—a “trademark” that I have so fondly worn for my entire life. (Sorry for the graphic description here.) Left bleeding profusely and with a now half-attached mole, I panicked at the potential of losing my life-long “friend.” But first I had to assess the situation.

Now wide awake, I was quick to cleanse the area well, apply Aloe gel, cover it with a Band-Aid and apply pressure to help stop the bleeding, and to hopefully coerce my unhappy mole back into place. Days later and much to my chagrin, a full two-thirds of my mole decided to permanently beat a retreat from my face. I was despondent, mourned my loss, and had to settle for the now much smaller speck that remained.

Granted, no one has ever referred to me as Marilyn Monroe (for her mole, of course!). Still, it was a self-defining part of my facial structure that I had held quite dear. After all, this is what I saw in the mirror every day. It had been a lovely friend prominently located to the right of my nose and above my upper lip. They call it a beauty mark for a reason, right?

Pushing emotion aside, I must address the important role Aloe played here. Several times a day for a number of days, I routinely applied Aloe gel to my facial wound in order to facilitate healing—and prevent scarring. Though I shouldn’t be surprised, I must say, I was amazed at the results. While it had become obvious to me early on that my mole wouldn’t survive its previous ordeal, it also became very clear that, though violently removed during a fitful night’s sleep, there was absolutely no sign whatsoever of any sort of irritation or scarring, or that a mole had even been on that part of my face in the first place!

I’ve heard so many stories and testimonials over the years about how burn victims are able to experience minimal scarring and infection after the application of Aloe. I hate to make a mountain out of a mole hill, so to speak, but I obviously experienced the effects of Aloe’s anti-scarring capabilities first-hand and can personally attest to its incredible healing power, whether taken internally, or applied externally. I’ve always been a believer. Now I’m a poster child.

We have all heard it said that beauty comes from within. I drink Aloe and take a number of supplements daily to keep me feeling young and healthy. There is no doubt in my mind that my inner and outer doses of Aloe, combined, helped me to utilize the healing power of this age-old botanical in quickly recovering from my mole debacle.

I do know one other thing for certain. If any of my other moles ever decide to leave me “alone” and languishing…with Aloe faithfully at my side…I will NOT be scarred!

Yours in good health,

The Editor

P.S. During this time of good cheer, my colleagues at Aloecorp join me in wishing you and your families a joyous and healthy holiday season.

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> SALES Corner -- BY WAYNE McCune

Recently I joined Aloecorp as Senior Vice President of Sales and Marketing and, for my first (of many) columns in ALOE TODAY, I wanted to briefly introduce myself.

I joined Aloecorp for a number of reasons that were quite meaningful to me. I was particularly impressed with the fact that Aloecorp is steeped in rich history, beginning with the continuing vision of company founder and Chairman, B. William Lee, in developing innovative, natural products that address today’s—and tomorrow’s—most important health concerns. I’m excited to be working with Aloecorp’s dedicated team in a vertically integrated company that truly does make a difference in affecting the health of mankind. As a seasoned nutrition and health industry veteran, I will certainly rely upon my experience—and the continuing innovations at Aloecorp—to help the company continue to achieve new heights.

Entering its 18th year of business, this has been Aloecorp’s most exciting ever. As many of you know, Aloecorp has experienced a number of exciting corporate developments recently. Timed to coincide with the annual International Aloe Science Council Scientific Seminar held on S. Padre Island in Texas in September, we hosted a grand opening gala to celebrate the $2.6 million property and facilities renovation at our Lyford, Texas facility. This included the completion of Aloecorp’s new cutting-edge manufacturing facility, as well as the completion of a beautification and landscaping project at the company’s historic Hilltop Gardens.

In our efforts to raise the bar on quality and innovation, Aloecorp launched its new Qmatrix™ Proprietary Processing Technology—creating a new era for the Nutraceuticals Industry—and a new generation of breakthrough Aloe vera products. The crystal flakes produced using Qmatrix™ contain superior benefits to traditionally produced Aloe, allowing us to produce Value Added products that will revolutionize the Aloe Industry. We look forward to joining our colleagues in 2006 in delivering innovative new products to consumers throughout the world.

I am enthusiastic about getting to know many readers of ALOE TODAY in the future. My guess is that many of us will cross paths at the numerous and valuable Industry conferences that take place throughout the year. Many of you are supporters, customers, raw material distributors, members of the media, and fellow aficionados and pioneers in the world of natural health. In future editions of our e newsletter, I will do my best to update you on new sales and marketing developments at Aloecorp—and exciting new developments in the wonderful world of Aloe!

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> Desideratum -- by Mick Anderson

One Week I Will Never Forget

If I have ever had a more enjoyable and productive week than I experienced recently, I cannot remember it!  


From September 8th through the 15th, “Aloe People” from all over the world met on South Padre Island in Texas for the 24th Annual International Aloe Science Council (IASC) Scientific Seminar. Friends, family, customers, Representatives and local politicians gathered at the historical Hilltop Gardens to celebrate the Grand Opening of the new Aloe processing facility and beautiful Aloe gardens. Aloecorp Representatives from 13 countries around the world met for the Grand Opening, the IASC Seminar and the subsequent Aloe Representative Workshop held at the Aloecorp de Mexico facility in Gonzales, Mexico. What a whirlwind tour–breakfast on Padre, lunch at Hilltop Gardens and dinner in Mexico.

Fourteen companies were represented at the Aloecorp Worldwide Representative Workshop, held at Aloecorp de Mexico. Representing their companies were: Soren Sneholt - Bionord (Denmark) and Lena Hallstig (Sweden), Gavin Laughton – Commodity Resources (New Zealand), Mike Motejl and Dr. Richard Pfleger – BioPol GN Ltd (Czech Republic and Slovakia), Dr. Werner Steinforth and Tim Lepski – C.H.Erbslöh (Germany), Kris Maynard and Fred Rohrdanz – Essential Ingredients (USA), Jutta Eichenberger – TensoChema (Switzerland), Yolanda Valenzuela and Imma Martinez – Zeus Quimica (Spain), Catherine Bouton-Bohin – SACI (France), Peter Felber – Firmalis (France), Tomasz Piotrowski – Chesham Chemical (Poland), Doug Brown – Brown Chemicals (USA), Dr. Rene Van Lohuizen – Will & Co (Netherlands), Vimal and Asha Singhvi – Aloe Naturals (India) and Tamar Sternau – Hirshberg & Brothers Co. (Israel).

There was excitement (Hurricane Rita), entertainment (deep sea fishing, dolphin watching), great food, and a memorable experience of good friends meeting again to discuss families and business. And of course, we explored the wonderful world of Aloe…which inspired us to set many strategic goals.

Highlights of the 24th Annual IASC Scientific Seminar were the presentation of exceptional scientific papers on Friday and Saturday and the announcement of the 2005 recipients of the Aloe Hall of Fame Award.

One of the award recipients was Gene Hale, Executive Director of the IASC. Gene has brought much credibility and respect to our industry simply by the example he has set for all to see and emulate. Gene has dedicated his life to Aloe vera, and has put his heart and soul into helping Aloe vera become the valuable ingredient it is today and, with his guidance, what it will become in the future. Assisted in many ways by his lovely wife, Jodie, and through many hours of their unending time commitment and sacrifice to the IASC and the Aloe Industry, Gene and Jodie together deserve this award.

The other Hall of Fame Award recipient was Dr. Akira Yagi, who has devoted much of his life’s work to carrying out significant Aloe research, and who has been influential in helping represent the IASC throughout the world with his unprecedented dedication and education on the medicinal value of Aloe. He has greatly assisted the IASC and the Aloe Industry in propelling this exceptional ingredient to the forefront of science—and use in finished goods products.

On Monday, September 12, Aloecorp held its Grand Opening celebration at Hilltop Gardens, which was exceptional! The Aloecorp Lyford staff really went above and beyond the call of duty to turn Hilltop Gardens into a first-rate showcase for Aloecorp and the Aloe Industry, and brought out the historical roots of Aloe—and Hilltop Gardens—in a very special way. I was especially moved by the sculpture of Aloecorp visionary, the late Chairman Yun Ho Lee, depicting his likeness so well, and keeping his spirit and vision alive.

Aloecorp founder and Chairman Bill Lee addressed guests at the Grand Opening and highlighted where we at Aloecorp have been, where we are now and where we are going as a community of people all wanting to achieve the same honorable goal: “To Bring the Best of Nature to Mankind.” Bill Lee continues to carry on his own personal mission of creating products that have a dramatic effect on the health of mankind—and providing gainful employment and facilitating positive economic growth in the Harlingen, Lyford and McAllen areas of Texas. For his efforts, Bill Lee was presented with a Certificate of Achievement from Congressman Rubén Hinojosa of the 15th Congressional District of Texas.

Following the Grand Opening celebration, Aloecorp’s Worldwide Representative Workshop officially kicked off with a bus ride and tour of our Aloecorp de Mexico facility in Gonzales, Mexico, and our various Aloe plantations and processing facility. The Workshop included an afternoon of training and educational presentations. Ken Jones, Aloecorp’s Director of Scientific Affairs, did a remarkable job of presenting the company’s revolutionary new Qmatrix™ Proprietary Processing Technology and Aloe PLUS product capabilities. Ken has developed a great reputation with our Representatives, who have grown to rely upon his invaluable expertise.

Ken first got to know many of our Representatives last year at Aloecorp’s Representative Workshop in Amsterdam, and has continued to forge many great relationships on behalf of the company. I have said it before and will say it again–the success we have achieved in Europe has, in many ways, been a direct result of the very dedicated and loyal efforts of our Representatives who sell our Aloe products—and the technical assistance and outstanding developments made possible by Ken. He has certainly earned my great respect and gratitude and that of our Representatives throughout the world.

There are many people I would like to thank for helping mold Aloecorp into the company it is today. First, I extend a huge thank you to Chairman Bill Lee for his untiring support of the efforts put forth by the Sales and Marketing department. Bill has always provided us with what we need to better equip our network of Representatives with valuable tools for understanding the many health values of Aloecorp’s Aloe raw materials, and in helping them feel that they are, in fact, an important part of our family of ECONET companies.

I thank the top management of Aloecorp’s holding company, Univera, Inc., namely Vice Chairman and CEO Derek Hall and President & CFO HY Sung, as well as Aloecorp’s new Senior Vice President of Sales and Marketing, Wayne McCune, for their support and dedication to providing us with the freedom to execute the company’s vision of selling quality Aloe. Thanks to Aloecorp’s Western and Eastern Sales Managers, Bob Smith and Jeff Barrie respectively, for their valuable input during our Representative workshops. And special thanks to the marvelous staff at Lyford and Hilltop Gardens. Everyone there (and some family members) worked very hard to make the Grand Opening a tremendous success, including VP of Operations Evan Moilan, VP of Hilltop Gardens Jerry Pilgrim and Director of Operations Joseph Kim. In addition, while too many to name, we thank their entire team of dedicated professionals who were integral to the success of these momentous events.

Last, but certainly not least, I extend a big thank you to Norma Garza and Anna Ramsey and the staff at Aloecorp’s corporate offices in Lacey, Washington. Norma and Anna took care of the myriad “behind-the-scene” details that lent themselves to our successful meetings, all of which went off without a hitch. It is amazing how many pieces of the puzzle must fall into place in order to put an event of this magnitude together.

And the final thank you goes to all of our faithful Representatives who spent their valuable time attending the IASC Scientific Seminar, sharing in Aloecorp’s Grand Opening celebration and attending our Worldwide Workshop. Aloecorp thanks you for your dedication, confidence and trust, and your loyalty in helping Aloecorp achieve its goal of “Bringing the Best of Nature to Mankind.” We thank you and your management teams who believed in and supported this effort. We also thank those Representatives who wanted to, but could not, attend the Workshop. Sometimes schedules simply do not allow that, and we understand that. We thank all of them for their efforts on behalf of Aloecorp in their respective countries and states of responsibility.

I’ve said it before and I’ll say it again, this truly was a week I will never forget.

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> ALOECORP AND INDUSTRY NEWS
   -- BY BOB SMITH

ALOECORP NEWS

NEW HIRE ANNOUNCEMENT
 


We are excited and proud to announce that Wayne McCune recently joined Aloecorp as Senior Vice President, Sales and Marketing. Wayne has an impressive, well-rounded sales and marketing background—and a commitment to nutrition and health—that will serve Aloecorp well as we move into the future.

Before joining Aloecorp, Wayne worked as Vice President of Sales and Marketing for Cardinal Nutrition, and prior to that he was the Vice President of Sales for Integrative Therapeutics. In addition, his extensive and impressive career includes 16 years working at the Mead Johnson Nutritional Division of Bristol-Myers Squibb.

Wayne is a welcome addition to our team.

OPEN HOUSE & WORKSHOP

This past September 8th - 14th was an exciting time for all of us. First, we attended the IASC Scientific Seminar on South Padre Island, TX, where we were joined by many of our representatives from around the world. Many outstanding presentations were made by very knowledgeable people in the Aloe industry.

Following the IASC Seminar our representatives joined us at our Lyford, TX facility where we had a grand opening celebration of Aloecorp’s new cutting-edge manufacturing facility and historic Hilltop Garden beautification and landscaping project.

We were then on our way to our farm in Gonzales, Mexico for a tour of the newly re-engineered plant and farm. In conjunction with the tour of the facility we conducted a training workshop to bring our representatives up to date on all of our new capabilities and our new Qmatrix™ Proprietary Processing technology—a revolutionary process that will forever change the way in which Aloe is processed and utilized in new product manufacturing

INDUSTRY NEWS

TRADE SHOWS

For the second year, Aloecorp exhibited at the IFT Trade Show in New Orleans. Yes, New Orleans, just before hurricane Katrina hit. The show was very successful with more than 18,000 food technologists in attendance. The exciting news is that more and more food companies are using, or are considering using, Aloe vera as an ingredient in their products. If you are in the food business, give us a call to discuss how Aloe vera can be of benefit to you.

Aloecorp also exhibited at the recent SupplySide West in Las Vegas, providing us with an opportunity to showcase our brand new Qmatrix™-processed Aloe powder to more than 6,100 industry executives from the dietary supplement, food, pharmaceutical and cosmetic industries from around the nation and the world.

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> ASK KEN &
> ALOE SCIENCE -- BY KEN JONES

Differentiating Whole Leaf and Gel Fillet Aloe Products

The Natural Products Industry has seen mounting scrutiny by the FDA and FTC in recent years, and mandatory GMP

compliance is just around the corner. Reasons for this scrutiny are, at least in part, due to violations of DSHEA guidelines. GMP compliance is expected to reign in misrepresentation and inconsistency of product content.

Adulteration with maltodextrin and representation of whole leaf product as gel fillet are examples of ways in which products can be misrepresented in the Aloe industry. Products containing maltodextrin, which is used as cheap filler, can be identified quite easily by adding a drop of tincture of iodine to the juice (if the product is a powder it must be solubilized in water). Iodine reacts with maltodextrin to form a dark brown or purple color but does not react with Aloe polysaccharides. Yet, as easy as this test is for finished goods manufacturers to perform, products adulterated with maltodextrin have not been entirely eliminated from the market.

Whole leaf products misrepresented as gel fillet are more difficult to identify and, consequently, have become more prevalent. If you’re wondering why: whole leaf costs substantially less to produce than gel fillet. As long as this form of misrepresentation goes undetected, a gel fillet product that is in part or entirely whole leaf is an attractive way for an unscrupulous supplier to improve profits. This is not to say that whole leaf products are inferior to gel fillets; they simply cost less to produce.

Clearly, a method to differentiate whole leaf from gel fillet is needed. The R&D labs at Aloecorp have explored several potential methods to differentiate these two products. Spectrophotometry, thin layer chromatography, Nuclear Magnetic Resonance (NMR) and components of the citric acid cycle (CAC), such as oxalate and citric acid, have been evaluated as potential methods. We found that the citric acid content of whole leaf is significantly higher than gel fillet, although a small amount of citric acid may be legitimately added to modify the pH of Aloe during manufacturing. The ideal whole leaf marker should meet two criteria: 1) It should remain relatively unaltered by differences in manufacturing methods, and 2) The cost of extracting the marker to avoid detection should be prohibitive. Admittedly, a whole leaf marker that meets these two criteria appears to be rather challenging, or at least very expensive.

Earlier this year Bernd Diehl of Spectral Labs (notorious originator of Aloverose) added isocitrate to his analytical profile of Aloe vera. Diehl claims that isocitrate is a marker for whole leaf and that it can be analyzed quantitatively by NMR. What we know about citric acid immediately gave this some credence. Isocitrate is a known intermediate in the CAC, though we would later understand that it plays another, more interesting role in the Aloe plant.

We designed a study to evaluate the precision and accuracy of Bernd Diehl’s method and to evaluate International Aloe Science Council-Certified suppliers’ products. The results of this study were presented in September of this year during the IASC Conference at S. Padre Island in southern Texas1.

Methods and Results: To determine the precision and accuracy of the method, 18 blinded samples consisting of pure whole leaf, pure gel fillet and mixtures of whole leaf and gel fillet were sent to Spectral Labs for analysis. The purpose of this testing was not disclosed to Bernd Diehl or the lab.

The results from Spectral Labs show that the method has good precision and accuracy. The R-square value, a measure of variability and reliability of the analytical result, was 0.9962 where 1 is a perfect score. However, this conclusion must be limited to Aloe products produced by the same supplier and manufacturing process (samples for this set were supplied by Aloecorp). Future studies should be designed to show that products from different manufacturing methods will produce similar results.

To determine the average isocitrate content of whole leaf we submitted 10 IASC-certified whole leaf products from different manufacturers for analysis. Four of the ten samples were reported to contain little or no isocitrate, whereas 6 of the samples contained between 800 and 1000 ppm isocitrate. If all samples were authentic whole leaf this result raises concern that some manufacturing processes might remove or degrade isocitrate or that it is not a reliable marker. If so, this marker would not meet our first criteria for a valid whole leaf marker. Since the IASC samples were blinded to us, we were unable to determine if the four samples showing little or no isocitrate were mislabeled from the supplier or the IASC.

To determine the percentage of whole leaf products misrepresented as gel fillet we submitted 18 IASC certified gel fillet products from different manufacturers for analysis. Twenty-eight percent of the samples (five of 18) contained greater than 600 ppm isocitrate. The remaining thirteen samples showed no detectable isocitrate. Here again, all IASC samples were blinded, so we do not know how many suppliers are represented by these samples.

Conclusions and Discussion: In this preliminary study we can conclude that Bernd Diehl’s method can detect and quantify isocitrate in Aloecorp’s whole leaf product. However, the IASC whole leaf samples that were reported to contain little or no isocitrate are of concern. If the isocitrate fingerprint on NMR can be masked or misinterpreted by overlapping peaks of other compounds, or if excipients can interfere with the analysis, then another analytical method is required. For this reason and because isocitrate can be analyzed by High Performance Liquid Chromatography (HPLC), we believe that an HPLC method should be evaluated as an alternative to NMR.

Future studies should be carried out to determine isocitrate levels in whole leaf. Isocitrate is an intermediate in the CAC, but in the Aloe plant, malate and isocitrate store carbon dioxide during the night for use in photosynthesis during the day. We know from previous studies that malate is at its highest concentration just before dawn due to its accumulation during the night and that levels decrease during the day as carbon dioxide is released for use in photosynthesis. Like malate, the fate of isocitrate must also be determined based on the time of harvest and storage of the leaves until processing. Lastly, we must determine if isocitrate can be removed or degraded, intentionally or inadvertently, in the manufacturing process.

Although further studies are needed to develop a clear understanding of isocitrate’s potential as a whole leaf marker, we can say with some certainty that an Aloe product containing isocitrate is not pure gel fillet.

Of course, if you want to be sure your supplier provides only pure, high quality Aloe, here is my advice: Buy from Aloecorp.

1 K. Jones, R. Espinoza and M. Caron. Evaluation of Isocitrate as a Whole Leaf Marker. International Aloe Science Council Conference, 2005

To submit an “Ask Ken” question or to provide comments, send an email to
e-newsletter@aloecorp.com.

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> MYTH OR FACT -- BY JEFF BARRIE

Aloe vera: It’s not just for topicals

Those of us in the Aloe vera business have to be the luckiest members of the Nutraceuticals Industry. This centuries-old botanical has so many amazing benefits for humans and


animals that there are seemingly infinite possibilities for its use, providing great opportunities for us to call on a variety of industries as customers of our products. Aloecorp provides Aloe to a large variety of finished goods manufacturers, including manufacturers of moisturizing facial creams, body lotions, shampoos and conditioners, sun care products, oral care products, Aloe juices, functional foods, and product encapsulators—and the list goes on. Aloecorp even supplies Aloe vera to a company that manufactures golf gloves.

Just when I thought I heard them all, another new reason to include Aloe vera as part of your daily supplement routine has come along. There is a fairly new movement in skin care—some are calling it “Eating for Beauty,” and others are calling it “Inside Beauty.” Remember the old saying, “You are what you eat?” Looking good is no longer just about creams or lotions you apply topically. Dietary supplement makers have discovered novel new product lines that will also benefit the outward appearance of your skin. Aloe vera is a perfect fit for this new category.

We all know how well Aloe vera works on burns. If I heard it once I have heard it 1,000 times: “When we were kids and got burned, Grandma would put Aloe on the burn and in a few minutes….” Wound healing involves the activity of a complex network of blood vessels, tissue types, cytokines and growth factors. During wound healing, an increase in cellular activity occurs, which also causes a demand for increased nutrients. Nutritional deficiencies can impede wound healing. Vitamins A, C and E are necessary for proper wound repair, and scientific studies continue to validate the benefits of Aloe vera as a wound healer, both topically and internally.

According to data from Mintel’s Global New Products Database, in 2002 there were 6 new vitamin and supplement products that contained references to aging or beauty. In 2003 there were 17, in 2004 there were 20 and, through August 2005, there have been an additional 13—for a total of 50 so far—and that number will likely to continue to grow.

In a paper by Chithra et al., it was determined that “both topical and oral treatments with Aloe vera were found to have a positive influence on the synthesis of glycosaminoglycan (GAG) and were thereby beneficial in modulating wound healing.” GAGs also form an important component of connective tissue. Connective tissue serves to support, bind together and protect organs. Let us not forget that our skin is not only an organ but, in fact, our body’s largest organ.

Collagen is the main protein of connective tissue and is responsible for skin elasticity; a degradation of collagen can cause wrinkles associated with premature aging. Collagen is also the major protein of the extracellular matrix, and is the component that ultimately contributes to wound healing.

In another paper by Chithra, Sajithlal and Chandrakasan, it was observed that Aloe vera increased the collagen content of the granulation tissue, as well as its degree of crosslinking as seen by increased aldehyde and decreased acid solubility. The group consuming Aloe vera indicated enhanced levels of type III collagen.

It is no myth that Aloe vera has unique abilities to heal, and it remains a fact that Aloe vera should be a part of your daily supplement routine. This new “Eating for Beauty” movement has created a new era for ushering in anti-aging skin care products that are no longer limited to the cosmetics industry, and the nutraceutical industry has joined the charge. Innovative skin care products are now being developed by both industries. The baby boomer generation is the driving force behind this trend. The consumer profile of a typical baby boomer is one with a relatively high disposable income who is willing to pay a higher price for products that will keep him or her feeling good, feeling healthy, and looking good.

The baby boomer generation is the largest consumer group and the one with the largest spending power. Baby boomers have the kind of spending power—and desire to look and feel good—that allows them to make purchases on new products that the Nutraceutical and Cosmetic Industries are ready to launch. The responsibility to provide products to support this new movement is ours. We have the technology and the components to meet the demand and the desire to keep consumers looking good and feeling good.

Keeping your finger on the pulse of your customers’ needs is not easy. The facts are that consumers are asking for more products to keep them looking younger. Another fact is that adding Aloe vera to a daily supplement regime will not only help us feel better, but look better—from the inside out. Consumers are speaking… let’s listen! 

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> Customer Corner -- BY Norma Garza

Some of you may have recently visited our website, www.aloecorp.com, and noticed that there is now a “Customer Login” feature. This new feature will allow our customers easy access to invoices, certificates of analysis, shipping documents and order confirmations.


I am currently working on setting up this new system, and hope to have it formally ready for use by the end of November or the beginning of December. Our international customers and reps will be automatically set up with a customer login name and password. If you are a domestic customer and want to have automatic access to your account, please email me at norma@aloecorp.com.

I will also set up a login for access to certificates, such as Kosher, Halal, ISO 9000, IASC certification, and other such documents. For now, the system will not allow inclusion of these documents in each customer’s personal login, but in a login that everyone will have access to upon request.

My goal is to continually improve the service that Aloecorp provides to all of its valued customers. If you have any suggestions, please do not hesitate to contact me via email. I can be reached at norma@aloecorp.com.

Quick announcement:

We want to congratulation Anna Ramsey on her promotion to Executive Assistant at Aloecorp, providing support to Aloecorp’s senior level management. I am very proud of her and her accomplishments, and thank her for the exceptional support she provided to me in her previous role as Sales Coordinator. CJ (Sete) Sakara replaced Anna. He transferred from our sister company, Oasis LifeSciences, and began his new position on Monday, November the 14th. Welcome, Sete! His email address is sete@aloecorp.com.

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> Aloe Star of the Quarter  -- by Susan Westfall

A STAR SHINES IN TEXAS

Blanca Cortez knew from her first cup of coffee on the job that she had made a wise choice to join Aloecorp, a company that she says provides a great working environment. Blanca works in the company’s Lyford, Texas manufacturing facility as an Administrative Supervisor and ISO 9001 Project Leader. She fondly recalls her first day working at Aloecorp two years ago,

when she was warmly welcomed to the company by Alicia Perez, known as Lichita, who spoke to Blanca in English, offering her a cup of coffee. Though Blanca is bilingual (English is her second language), Lichita is not, and only speaks a few words of English. However, after hearing Blanca converse in English with Aloecorp’s Director of Operations, Joseph Kim, Lichita wanted to make Blanca feel totally welcome at Aloecorp. Two years later, she happily carries out her job responsibilities and, according to her colleagues, has carved out a league all her own.

“Blanca is a ‘jewel’ and, like a jewel, she shines in everything she does,” says Evan Moilan, Aloecorp’s Vice President of Operations. “Whenever something needs to get done, Blanca takes charge and makes it happen, often going above and beyond the call of duty.” He points to a recent customs challenge Aloecorp experienced when transporting a company guest late one evening over the border from Texas into Mexico. “Thanks to her bilingual capabilities, Blanca—although at home with her family—happily came to our rescue. She dropped what she was doing and drove to the border—effortlessly translating our communications with Mexican officials, and swiftly obtaining the approvals necessary to allow our guests to cross the border.”

The timing for hiring Blanca was perfect, as Aloecorp had been in the early stages of constructing a new 18,500 square-foot cutting-edge manufacturing facility in Lyford, designed to meet increasingly stringent cGMP’s (current good manufacturing practices). Now completed, the new facility also provides significant improvements in space and compliance with cGLP’s (current good laboratory practices), and comprises first-class Quality Assurance and Quality Control Laboratories.

During her first few months on the job, Blanca was assigned to work on important projects relating to the new facility, such as obtaining ISO 9001 Certifications in international quality standards. After successfully completing that project, Blanca was assigned the responsibility of seeking Organic Certification for Aloecorp, as well as renewing the company’s Kosher Certification. Due to her effectiveness in carrying out all aspects of these certification processes, Blanca is now the point person for the Lyford Operations department on all such certification and re-certification projects.

In addition to project assignments, Blanca is also responsible for maintaining financial budgetary documents, preparing regulatory requirements and carrying out various administrative tasks.

According to Blanca’s boss, Joseph Kim, “Significant and exciting changes have recently taken place at Lyford, and that has included some wonderful new additions to our staff. Blanca has been instrumental in our transition into a new hi-tech manufacturing facility, and has consistently taken the initiative to thoroughly see through all aspects of her own projects, as well as proactively lend support to the entire Operations team.” Joseph cites many of Blanca’s endearing personality traits, including her wisdom, dedication, wit, sense of humor and common sense and, perhaps most importantly, a tender-natured heart. “I knew she would be a wonderful colleague when she first interviewed for this job, as her passionate resolution and brilliance shined through. She puts other people first, and has truly become a trustworthy and strong pillar in the Aloecorp family.”

Throughout the day, Blanca crosses paths with many employees, and credits her career success to the support and sharing of knowledge she has received from the entire Operations Management team, including Joseph Kim, Juan Saldana, Rosa Ontiveros and Aurora Garcia. Aurora, though now retired, remains a source of inspiration to Blanca.

Blanca says, “My goal is to remain fully committed to Aloecorp, and to continue opening doors for my professional growth. However, I wouldn’t be able to commit myself as fully as I do without the wonderful support of my husband David, and my three loving children, who range in age from three to eight-years old.” Though Blanca’s on-the-job dedication often carries over “after hours,” she says that it’s all worth it when she makes her 35-minute commute home, and is greeted by big smiles from her family, along with the question, “How was your day at work?” Of course, with her own authentic smile, she tells them how much she missed them—and what a great day she had! .

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ACTIValoeTM is a trademark of Aloecorp, Inc.

The information you read in this e-newsletter is for informational purposes only, and is based on facts and information that the authors believe to be accurate.

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